Terms and Conditions

Last updated: December 2025 | Version 1.0

1. Acceptance of Terms

By accessing and using PawZync ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

2. Description of Service

PawZync is a veterinary booking and pet health management platform that connects pet owners with veterinary clinics. Our services include appointment scheduling, pet health records management, and communication between pet owners and veterinary professionals.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. User Responsibilities

As a user of PawZync, you agree to:

  • Use the Service only for lawful purposes
  • Provide accurate information about your pets
  • Respect appointment times and cancellation policies
  • Not interfere with or disrupt the Service
  • Not attempt to gain unauthorized access to any part of the Service

5. Veterinary Services Disclaimer

PawZync is a platform that facilitates connections between pet owners and veterinary clinics. We do not provide veterinary medical advice, diagnosis, or treatment. All veterinary services are provided by independent licensed veterinary professionals. PawZync is not responsible for the quality of veterinary care provided by clinics using our platform.

6. Intellectual Property

All content, features, and functionality of PawZync are owned by PawZync and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, PawZync shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service. Our total liability shall not exceed the amount paid by you, if any, for accessing the Service.

8. Termination

We may terminate or suspend your account at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@pawzync.com
Address: PawZync Inc., Colombo, Sri Lanka